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Practo launches Plus Health Credits - cashless OPD services for corporates

Our Bureau,Bengaluru
Wednesday, March 29, 2023, 15:45 Hrs  [IST]

Practo, India’s leading integrated healthcare company, announced the launch of Practo Plus Health Credits as part of its Corporate Health Benefits (CHB) Programme.

Practo Plus Health Credits allows corporates to offer their employees cashless outpatient department (OPD) healthcare services by adding a fixed amount to their accounts. These credits can be utilised for a range of services on Practo, including in-clinic and online doctor consultations, diagnostic services, medicine delivery, and secondary care assistance. Health Credits are accessible to employees and their families.

Practo’s launch of Health Credits is in response to the growing demand for more flexible corporate healthcare solutions, and to enhance its Corporate Health Benefits (CHB) Programme, which has been catering to leading companies in IT, BFSI, retail, manufacturing, and automotive sectors since 2020. Health Credits is built on an integrated model in partnership with insurers and offers OPD coverage through Practo's extensive network of doctors, clinics, hospitals, medicine delivery, and diagnostics.

Since its launch, Practo has partnered with multiple mid to large-size corporates across IT/ITes, BFSI, Pharma and the Clinical research sectors and created tailor-made health credit programs for them. These programs are now running successfully in partnership with its insurer partners.

With this initiative, Practo is redefining corporate employee healthcare and aims to cover 2 million+ lives across 1000+ corporates by 2023.

Historically, organisations offered healthcare benefits to their employees in the form of insurance that was limited to covering hospitalisation. However, with OPD expenses accounting for around 62% of healthcare costs in India and the changing health requirements brought on by the pandemic, organisations are now re-evaluating their healthcare benefits. Additionally, corporates also feel the need for a wider cashless OPD network that can provide higher convenience and flexibility to employees.

Considering the market demand and changing needs of employees, Practo’s Plus Health Credits offer:

Employer benefits include Tailor-made dashboards that offer a 360-degree view of employee and dependent utilisation, as well as credit balances. Accessible only to employers. It is customisable as per corporate clients’ requirements.

Employee benefits include consultation services across 25+ specialties, including veterinary consultations, increased flexibility to use the health credits as per their health requirements, complete cashless access through Practo’s 20K+ partners across 300 cities, instant consultation response times of under 180 seconds, across 15+ vernacular languages and access to 24/7 concierge service to address all questions.

Additionally, Practo Plus Health Credits is HIPAA-compliant (The Health Insurance Portability and Accountability Act), ensuring the protection of sensitive data and providing a safe and secure platform for both employers and employees.

Commenting on the launch, Shikha Saxena, chief business officer, Practo Corporate said, “The introduction of Health Credits marks a departure from the traditional ‘one-size-fits-all’ approach to healthcare. It reflects Practo's commitment to delivering personalised care that prioritises prevention over curative treatments. As preferred partners to corporates, we are dedicated to working with employers across India to expand our reach and deliver exceptional patient experiences that meet their unique needs.”


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